Send us your own item
Your tools, your laptop, your case, your flask. We print on it and send it back.
How does it work?
Send a photo and tell us the material. We confirm it will take ink, give you a price and a job number, then you post the item to us.
- Ask first, post second. A photo and a sentence about what it is made of is enough. This step is not a formality — it is how we avoid ruining things.
- We quote and issue a job number. Write that number on the parcel and it matches itself to your job the moment it lands.
- We photograph it on arrival, before we touch it, so there is no argument later in either direction.
- You approve a proof. Nothing goes near the machine until you have seen exactly what will be printed and where.
- It comes back by tracked post, or you collect from Mildenhall.
What can you print on?
Hard, reasonably flat, rigid surfaces take UV ink best: metal, wood, glass, acrylic, ABS, painted and anodised finishes, leather and slate.
Works well
- Aluminium, steel and anodised metal
- Wood, plywood, MDF and slate
- Glass and acrylic
- Hard ABS and polycarbonate — laptop lids, tool cases, hard hats
- Painted and powder-coated tools
- Leather and faux leather
Will not work
- Soft-touch or rubberised coatings — ink lifts straight off
- Silicone and anything flexible, which cracks the print
- Untreated polypropylene and polyethylene
- Fabric and clothing — different machine entirely
- Deeply curved or uneven surfaces
- Anything we cannot identify the surface of
What will you refuse to print on?
Anything irreplaceable. If losing it would genuinely upset you, we would rather turn the job down than be the reason it happened.
That means heirlooms, one-of-a-kind items, anything with sentimental value that cannot be replaced, and anything still under warranty where printing on it would void the cover. We will also say no where we cannot identify the surface, because a guess is not good enough when it is your property on the bed.
This is not us being difficult. UV printing on a customer’s own item carries real risk: ink can fail to key to an unknown coating, and heat and handling can mark a finish. We take every reasonable care, we photograph everything, and we do not charge you if a print fails. But we cannot replace something we did not supply, so we would rather have the awkward conversation before you post it than after.
Full detail is in our terms. Nothing there takes away your statutory rights — if we are careless with your property, that is on us.
Common questions
Can you print on an item I already own?
Yes, and it is most of what we do. Email us a photo and tell us what it is made of, and we will tell you whether it will take ink before you post anything.
What surfaces does UV printing not work on?
Soft-touch rubberised coatings, silicone, untreated polypropylene and some powder coats will not hold ink reliably. Flexible items crack the print when they bend.
What happens if the print goes wrong on my item?
We tell you immediately and we do not charge you. We cannot replace an item we did not supply, which is why we screen surfaces before you send anything.
How do I send my item in?
Ask for a quote first. We issue a job reference, you write it on the parcel, and it matches itself to your job when it arrives. Use a tracked, insured service.